The problem was cutting the suds inside the dishwasher and rinsing the dishes properly - the lazy way, of course, since my neck was so very painful. We resorted to running a 'rinse and hold' cycle with lots of cheap vinegar to cut the suds.
But ... since I am looking for the tidbits of joy, I have to admit that our silverware has never been so shiny! I'm amazed. The vinegar treatment has our dishwasher working better then ever. I think I'll have to try it once a month or so and see if my dishwasher continues it's good work.
A tidbit of joy!